MEET THE KEYNOTES
THE STATE OF SALES
We will review and explore data and trends in Sales from the 4th edition of Salesforce Research, "State of Sales". This will include a deeper dive into how Hybrid Work is causing many companies to undergo a massive rethink about how work has changed forever and the new demands on all leaders. We'll finish with the top strategies and tactics to help sales professionals recover and grow in the future.
David Jeffrey is a Regional Vice President at Salesforce Canada, where he leads a team of Strategic Account Directors focused on the Communications, Media, and Technology vertical. Salesforce is an online solution for customer relationship management, (or CRM). It gives all your departments - including marketing, sales, commerce, and service - a shared view of your customers with one integrated CRM platform.
During his 12+ year career at Salesforce as both an individual contributor and Sales Leader, he has helped customers transform their businesses powered by the Salesforce platform. His work has spanned customers of all sizes and industries and led to some of the largest, new business transactions in the Canadian Commercial sector. A passionate student and advocate for Professional Selling led David to join the Canadian Professional Sales Association (CPSA), where he helped develop the Sales Leadership competency profiles.
David’s career prior to Salesforce included roles with other SaaS leaders like Eloqua and Google (acquired Postini). He also spent over 7-years with Adobe during which time they acquired Ottawa-based, Jetform Corp., where he covered the Financial Service sector and Big Five banks in Canada. David’s sales career started over 25+ years ago at Xerox Canada.
STORYTELLING WITH AUTHENTICITY
The Power of Stories in Life and Sales
Antonio Michael Downing
Stories are potent platforms of meaning
Stories are our most effective delivery mechanisms for information
Stories are how we learn crucial social programming as children
Stories define the boundaries of what we believe is possible
Stories can either limit or empower us
Through a series of stories from pop culture and from my life and career in Sales we will explore how the storytelling unlocks the three key capacities of human interaction: Authenticity, Empathy and Integrity. We will also ask the one question at the heart of telling our own personal stories: Who are you and what do you have to offer the world?
Antonio Michael Downing is an author, singer-songwriter and sales coach. He has forged a career as a recording artist touring with among others Liam Gallagher of Oasis and in tech sales for companies such as BlackBerry and LexCloud.ca. His memoir SAGA BOY was published to universal acclaim by Penguin Random House in January 2021. He is the driving force behind Conestoga College's innovative Sales Lab.